What this notice covers
This notice describes information handled in connection with this AscendSEO website, communications about our services, and homeowner inquiries referred through our lead service. For questions or requests, email support@ascend-seo.com or call (904) 522 6101.
Information involved
If you contact us, we receive the information you choose to provide, such as your name, business, email, telephone number, service area, and message. Scheduling through Calendly may provide us with your contact details, appointment information, and answers you submit there. Service records may include agreed pricing, deliveries, billing references, and support correspondence.
A homeowner referral can involve a name, contact details, property location, requested junk removal service, timing, and a record of the permission to connect. Please do not send passwords, full payment card details, government identity numbers, or information unrelated to your request.
The hosting provider may process technical request information such as an IP address, browser, device information, requested page, and access time to deliver and protect the site.
Cookies and browsing
This website does not set advertising or analytics cookies, use tracking pixels, or collect payments through the page. Its fonts and visual assets load as part of the page. The reduced motion control applies to the current page and does not save a browser identifier. We do not sell website browsing data or share it for targeted advertising.
Calendly is linked, not embedded. It receives information when you choose to open its website and may use its own cookies. Review Calendly’s privacy notice before using it. You can contact us by email or phone instead. Browser privacy controls, including Global Privacy Control, do not need to disable advertising trackers here because none are included in this website.
Why information is used and shared
Information is used to answer requests, arrange appointments, assess service fit, deliver agreed services, review lead quality, handle billing and disputes, prevent abuse, and meet applicable obligations. Hosting, scheduling, email, and other service providers may process information needed to provide those functions. Information may also be disclosed where required by law or necessary to protect legal rights and investigate misuse.
Our lead service involves paid homeowner referrals. When you ask us to connect you with a contractor, the relevant service and contact information is shared with the contractor identified for that request. AscendSEO receives compensation for qualified referrals. Depending on the applicable privacy law, a paid referral may be treated as a sale of personal information. Simply visiting this website does not authorize a referral, marketing calls, texts, or sharing your contact details with a contractor. A separate notice and appropriate permission must be obtained when a homeowner inquiry is collected.
Your choices and privacy requests
You may contact us to ask about, access, correct, or delete your information; request a copy; withdraw permission; or ask us to stop future referrals or marketing. Depending on where you live and which laws apply, you may have additional rights, including opting out of sale, sharing, targeted advertising, or certain profiling, and appealing a denied request. We do not use this website for targeted advertising or automated decisions with legal or similarly significant effects.
Use the privacy choices email or call the number above. Describe your request and provide the contact information associated with your interaction. An authorized agent may contact us for you. We may need proportionate information to verify identity or authority before disclosing or deleting records. We respond within applicable legal time limits and do not penalize you for exercising protected rights. If a request is denied, reply asking for an appeal. Records subject to a legal retention requirement may be retained, and a request cannot undo a disclosure already made; we will explain relevant limits.
Retention, security, and children
Information is retained for as long as reasonably needed for the stated purpose, relevant business records, dispute resolution, and applicable legal obligations. The period depends on the kind of record and why it is held. No website, email system, or method of storage can promise absolute security. Contact us if you believe information has been exposed or misused.
Our services are directed to adults and businesses, not children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.
Changes to this notice
The latest version will be posted here. If a change requires additional notice or permission under applicable law, that requirement still applies. This notice does not replace a specific notice presented when information is collected.